At The Training Market.com, we are committed to protecting your privacy.

For your safety - we do not sell, rent, or trade e-mail addresses.

• If you have any questions that are not answered below, please call us on 64-7-855 9842 or Admin@TheTrainingMarket.com and we will answer your questions promptly.

What information do we gather and how do we use it?

• If you order a product from our web site, enter a contest, or promotion, answer a survey, or use other features of our web site, we may request that you provide certain personal information.

The personal information that we collect may include your contact information - your name, postal, and e-mail addresses, and telephone number.

• We may use your contact information for a variety of purposes, including:
  • Fulfilling your order and notifying you of its status
  • Sending you The Training Market.com newsletter (never more than three per year), notices about new products, and special offers we think you'll find valuable (only if you request them)
  • Administering a contest or promotion that you have entered on our web site
  • Sending you complimentary gifts for completing a customer survey on our web site
  • Setting up your personal password protected shopping account on our web site
  • Notifying you occasionally about important changes to our web site (included in our newsletters – i.e. never more than three times per year)

Placing an order online

• You may also choose not to have The Training Market.com remember your information. However, having an account with us will make your checkout quicker and easier.

If you place an order, we will collect billing information, usually your credit card number and expiration date.

• For your safety - we never share your credit card number or use it for any purpose besides fulfilling your order.

If you answer a survey on our site, we may ask for personal information besides your contact information, such as your preferences or interests.

• We analyze this information in aggregate form, looking for market trends among our customers, rather than analyzing information about any individual customer.

At The Training Market.com, protecting your information is a priority.

• We use industry-standard encryption technologies when transferring and receiving customer payment data.
• We also have security measures in place to protect customer data on our servers against unauthorized access.

Cookies are small pieces of information that are stored by your browser on your computer's hard drive.

• Cookies allow our web site to remember you and your preferences when you return to our site.
• Most web browsers automatically accept cookies, but you can usually change your browser to prevent that and disable the cookie.
• Our cookies allow us to recognize you as a returning visitor and to retrieve items in your shopping cart and on your wish list from prior visits.
  • We also use cookies to analyze traffic to our site and track the pages visitors view so that we can improve the content and layout of our website.
  • The information we collect through cookies is used in aggregated form only.

How will The Training Market.com notify you of privacy policy changes?

• If our privacy policy changes, we will update this statement accordingly and provide you with the ability to opt-out of any new uses of your personal information.
• We encourage you to review this page periodically for the latest information on privacy practices at The Training Market.com. Last updated January 2005.

We provide links to other sites that we think you'll find useful.

• These sites operate independently of The Training Market.com and have established their own privacy and security policies.
• We encourage you to review these policies at any site you visit.

At The Training Market.com, we ensure that the information you send us remains protected, safe, and secure.

The Training Market website is housed/hosted/stored behind a hardware box called a firewall.

• A firewall provides a physical barrier to prevent hackers and bad data entering or leaving the site.
• For a more detailed description of firewalls visit this site http://www.howstuffworks.com/firewall.htm .
  • The following image is sourced from http://www.webhostgear.com it shows the basic concept behind a firewall.

The Training Market is continuously monitored for viruses by leading virus protection products.

• The web host is also continuously updating to ensure the most current and robust protection and detection technology is being used.

Yes. We have taken every possible precaution to ensure the security of your transaction, including adopting industry standards for data protection.

• You may have noticed the GEO Trust logo at the bottom of our shopping cart page.
• GEO Trust is a well known Web company that validates site security. To learn more about our status as a secure site, click their logo below.

The Training Market.com's website provides secure transactions.

• In the unlikely event of credit card fraud, The Training Market.com will pick up the first $50, and under the terms of your credit agreement, your credit card company will take responsibility for any additional unauthorized charges.
• In addition, we'll do our very best to work with your credit card company to assure that the problem is resolved with minimum hassle. *We'll stay with you every step of the way.
  • It is our responsibility to enable you to make transactions safely and with confidence.
  • Remember, if unauthorized use of your credit or debit card occurs, it is your responsibility to notify your card provider as stated in your agreement with them.

What does it mean when I see a \"warning\" window pop up during the ordering process?

• Receiving this message simply means that you're entering the safest, most secure area of the The Training Market.com website - the order processing area. This should be reassuring since this is where credit card transactions take place. Just click to continue.
  • Going from secure mode to unsecure mode, you'll likely receive another similar alert message, just to make sure you know what's happening.

In order to be accurate, we're going to get a bit detailed here…

• When it comes to security, The Training Market.com uses something called the SSL (Secure Sockets Layer), the industry standard security protocol that the The Training Market.com site uses to communicate with secure browsers like Netscape and Internet Explorer.
  • The SSL ensures that the data you send is strongly encrypted and also ensures that the site you're doing business with is the site you think it is.
  • When communicating with a secure server like ours, these browsers encrypt the information you send in a way that is extremely difficult for anyone else to decode. (You don't have to know whether your browser supports secure transactions- if it doesn't, you won't be able to complete the checkout process.)

The entire Training Market checkout process, from introduction to final confirmation, takes place in a secure environment.

• All SSL -Secure Socket Layer (industry standard protocol) capable browsers have several symbols to indicate secure mode.
  • The URL to the left of the colon changes from 'http' to 'https' to signify that a SSL protocol is being used to communicate with the server. (http = HyperText Transport Protocol, but https = HTTP with secure SSL.)
  • In most browsers you'll also see a solid blue line in the upper portion of the browser's window - another visual aid that lets you know you're browsing a secure area.
  • Some browsers give you a warning when you go from a secure area to a regular area. This is to ensure that people know when they've left a secure server.
• If you have any questions regarding security on The Training Market.com's website, please contact us at Admin@TheTrainingMarket.com.