Why not blend your quality system procedures with your training.
Virtual Coach enables you to bring your process procedures to life by ‘showing’ people what to do not just telling them what to do.
Many companies will find that their written work instructions or procedures provide an ideal basis for the development of Virtual Coach modules.
Written procedures will invariably focus on:
What is important
What are compliance issues
What activities are generally done poorly
Those areas important to the company.
Those are the same areas that training should focus. It merely becomes a process of using the company procedures as the script and story board for developing Virtual Coach Modules.
When staff go through the Virtual Coach training modules they will also be familiarising themselves with your company procedures. Imagine the surprised auditors who find that not only are people trained in the important aspects of the job, but the training is consistent with the written procedures.
Textile Bonding Ltd
Textile Bonding Ltd is a medium sized manufacturing company that in their words…is a “commission processor of all types of fabric. These processes involve both laminating and coating”.
The company was in the process of expanding their operation by approximately 30%. The commissioning of additional plant also meant more staff and more training would be required. Due to the unique nature of the process there were no publicly training programs available for the fabric inspection activities.
The Managing Director saw the potential for Virtual Coach to take the pressure off existing supervisors (to free them up for the plant expansion activities) while also providing the practical highly specific training for the new operators.
It is anticipated that Virtual Coach will reduce the need for one-on-one buddy training by supervisors and other skilled operators by approximately 75%.
Watch this space - for more comments from the Managing Director as to how the process went.
